Jaden Terrance

UX / eLearning Consultant · Creative Operations

Consulting on how to turn complex ideas into accessible, scalable learning and design systems.

I’m Jaden—a UX and eLearning consultant who helps organizations turn complex ideas into clear, human-centered learning and design systems. I specialize in creating accessible UX, scalable eLearning, and creative frameworks that help teams communicate better, work smarter, and grow sustainably.

Jaden Terrance portrait

Meet Jaden Terrance

I believe that design and learning are storytelling tools. In this short interview, I share how my creative consultancy process blends UX, accessibility, and narrative design to help companies craft experiences that feel both human and intelligent.

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Consulting Services

I help organizations simplify complex learning, design, and creative operations through structured systems, accessible design, and actionable strategy.

UX & Learning Systems

Audit and optimize user experiences and learning flows for clarity, accessibility, and scalability.

  • UX audits & usability reviews
  • Wireframes, prototypes, & design systems
  • Accessibility audits (WCAG/508)
  • Figma component libraries & documentation

eLearning Design & Modernization

Transform legacy training into interactive, modern Storyline or Rise modules for consistency and engagement.

  • Legacy course modernization (Storyline, Rise, Captivate)
  • Reusable templates & framework creation
  • SCORM/xAPI integration & LMS consulting
  • Accessibility & engagement audits

Creative Operations & Knowledge Systems

Streamline creative workflows, content libraries, and documentation for more efficient, scalable teamwork.

  • Workflow mapping & process optimization
  • Content taxonomy & metadata design
  • Team playbooks & SOP development
  • Knowledge management frameworks

Most projects blend UX, learning, and creative systems together — we’ll tailor your scope to the right balance.

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Career Timeline

2025 — Microsoft via Oxygen Exp

UX Designer · eLearning Designer — Contract, Full Time

2024–2025 — DLIFLC / Tipping Point Solutions

eLearning Developer · Programmer — Contract, Full Time

2024–2025 — Paylocity

Instructional Designer · Knowledge Management Analyst — Contract, Full Time

2019–2024 — Leidos

Senior eLearning Developer — Full Time

2016–2019 — Relias

eLearning Developer — Full Time

2014–2016 — Aztec Software

Instructional Designer — Full Time

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Education

Bachelors in Humanities, English
Brigham Young University — Provo, UT

Certificates & Recognition

eLearning Instructional Design Certification
(ATD) Association for Talent Development
Agile Scrum Master Certification
Cape Project Management Inc.
Manager Essentials Certification
Leidos Management Essentials Program

Specialties

UX/UI Design
eLearning Design & Development
Creative Operations
Knowledge Management & Taxonomy Design
Accessibility (508/WCAG)
Video & Motion Design
Systems & Process Design

Hobbies & Interests

🎮 Game Development 🐈 Cat Herding ⚜️ Culture & Folklore
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Selected Work

Microsoft chat-based simulation prototype
UX/UI · Prototype
Microsoft — Executive Chat Simulation

Created a DEI-driven, mobile-first prototype with branching paths and custom JS which was showcased to the Chief Diversity Officer in advancing a new CoPilot learning initiative.

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Leidos employees in training
Accessibility · Design Systems
Leidos — Accessibility Training & Reference

Institutionalized accessibility across Leidos' training department: created Leidos’ first practical 508 training program and developer reference suite.

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FAA air traffic control tower personnel
eLearning · Templates
Federal Aviation Administration — Courseware Redesign

Delivered FAA’s highest-rated training by rebuilding legacy modules with reusable templates and modern Storyline design.

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Paylocity training catalog
Content Systems · KM
Paylocity — Knowledge Management Overhaul

Cut content duplication and update time across 700+ courses by launching Paylocity’s first unified eLearning taxonomy.

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Relias virtual medical simulation
Simulation · Video
Relias — Clinician Scenarios & 360° Training

Produced emotionally intelligent simulations and videos that improved clinician engagement, empathy, and nurse certification success rates.

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DLIFLC linguistic training conference
Gov · Multilingual
DLIFLC — Secure Multilingual Courseware

Developed multilingual eLearning using Adobe Captivate for a secure government environment—combining UX clarity, linguistic precision, and cultural accuracy.

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About

For 12 years I’ve helped organizations like Microsoft, Paylocity, and government departments simplify complex ideas into human-centered learning experiences. I specialize in bridging UX design, eLearning, and creative operations to create systems that scale — from prototypes and design systems to accessibility and storytelling.

Tools I Use

Adobe CC Figma Storyline/Rise Captivate Canva Google Suite Microsoft 365 Workday Monday ChatGPT Trello

Open to Consulting In

Graphic Design UX/UI eLearning Instructional Design Knowledge Management Video Production Creative Ops Programming Support

Strengths

  • Bridging creativity and structure
  • Developing scalable content systems
  • Streamlining workflows for teams
  • Balancing artistic vision with accessibility

Contact

Available for remote consulting and freelance engagements across the EU, USA and UK.

© Jaden Terrance